Return Window
You may request a return within 30 days from the delivery date. Refunds are not available after this period.
Return Conditions
Items must be unworn, unwashed, with original tags and packaging intact. Final sale, hygiene-sensitive, or marked non-returnable items cannot be returned.
Exchanges & Replacements
We do not offer direct size or color exchanges. Please place a new order and return the original item. Replacements or refunds are provided only for defective or incorrect items.
Return Shipping Costs
We cover return shipping if the item is defective or incorrect. For change-of-mind returns, the customer bears return shipping costs. Original shipping fees are non-refundable unless the error is ours.
How to Return
Contact [email protected] with your order number and reason for return. Include photos for defective items. We will confirm approval and provide instructions.
Refunds & Duties for Canadian Orders
For Canadian orders, any import duties, taxes, and customs-related fees charged by customs authorities or carriers are not collected or retained by Childers Avenue Studio and are therefore non-refundable by
us.When a return is approved and received, we will refund only the product price (excluding original shipping charges), unless a refund of the original shipping fee is required by applicable law due to our
error.
